PRIVACY POLICY

1. Introduction

Tazkiyah (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and online counseling services.

By using Tazkiyah’s services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name

Email address

Phone number

Age (if required for services)

b) Health & Counseling Information

Information shared during therapy sessions

Mental health assessments and questionnaires

Session notes (maintained confidentially by therapists)

c) Technical Information

IP address

a ) Device type and browser.

b ) Website usage data (for performance and security)

3. How We Use Your Information

Your information is used only to:

Provide counseling and therapy services.

Schedule and manage appointments.

Communicate regarding sessions and support.

Improve service quality and user experience.

Maintain safety, ethical, and legal standards.

We do not sell or rent your personal information to third parties.

4. Confidentiality of Therapy Sessions

All counseling sessions are confidential and handled according to professional ethical standards.

Information shared during sessions will not be disclosed except:

With your explicit consent.

If required by law.

If there is a serious risk of harm to you or others.

5. Data Security

We take reasonable technical and organizational measures to protect your data from:

Unauthorized access.

Loss or misuse.

Disclosure or alteration.

Despite strong security measures, no online platform can guarantee 100% security.

6. Third-Party Services

We may use trusted third-party tools for:

Appointment scheduling.

Secure communications.

Payment processing.

These services are required to follow appropriate data protection practices.

7. Cookies & Website Analytics

Our website may use cookies to:

Improve site performance

Understand user behavior

Enhance user experience

You can disable cookies through your browser settings.

8. Your Rights

You have the right to:

Request access to your personal data.

Request correction of inaccurate information.

Request deletion of your data (subject to legal and ethical obligations)

To exercise your rights, contact us at:

📧 [email protected]

9. Children & Minors

Services for individuals under 18 may require parental or guardian consent, depending on the nature of the service and applicable ethical guidelines.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: